• Close all open internet browsers
  • Open Internet Explorer and click the cog wheel in the upper right portion of the screen - see cog screenshot
  • Select Internet Options
  • Click the Delete button under Browsing History section - see delete screenshot
  • Select all options except passwords
  • Click Delete
  • Click Settings under Browsing History section - see settings screenshot
  • Click View Files
  • On your keyboard, press Ctrl + A to select all of the files
  • On your keyboard, press Delete and answer "Yes" to the prompt asking you to delete the files
  • Click OK
  • Click Apply
  • Restart your computer