• Use the windows search bar to find Snipping Tool
  • Right click the icon and select "Pin to taskbar"
  • In the Snipping Tool, click "New" in the upper left corner
  • Use the cursor and drag a box around the entire screen
  • Use the drawing tools to bring attention to a particular area
  • Save the file somewhere where you can find it later
  • Attach the saved file to the e-mail or ticket